I don't believe they need to change a thing. I can't say enough about my experience with Sommer's Subaru! My sales consultant was very knowledgeable about the Forester and also about the other 2 similar vehicles I was looking at. He educated me about the Subaru Forester without pushing the car on me. The transition from sales to finance was very easy. They did everything they could to get me the car. ... I have had it for a month now. I love it!
Denise H., Jeremy Stilb
They are a very friendly and knowledgeable staff. Keep up the feeling that each customer means something to them. They made the process very simple and non-stressful, which helped a lot.
John S., Sandy Kromeich
Continue to pay attention to individual buyers' needs, while not being intrusive or using high pressure tactics.
Jeffrey P., Joe Vella
No pressure to buy.
Dale P., Joe Vella
Continue to be genuinely caring about their customers and sensitive to economic conditions.
Monica S., Joe Vella
Keep fresh cookies in waiting/reception area.
Christina L., Joe Vella
Keep the wonderful staff and quality products. Excellent service.
Coreen K., George Katsafanas
Keep Joe Vella as a salesperson. Keep the honest and personal experience that I always get at Sommers, from the sales person, to the president to everyone in between.
Nicholas G., Joe Vella
Keep small-town attitude while maintaining their high levels of customer service and overall sophistication. Best Internet sight in S.E. Wisconsin. Accurate Web inventory (I checked when dealership was closed). (Sunday)
Thomas J., Jack Wackerman
Relaxed buying atmosphere.
Ardyth C., John Welke
Will always use this dealer!
Alyson B., Jeremy Stilb
Excellent customer service. Well stocked lot.
Joann M., Jeremy Stilb
Provide great service in service department. Provide free loaner car when needed.
Kathryn H., John Welke
Great sales department and super service department.
Robert H., Aaron Hammel
No pressure sales tactics. Friendly service dept with prompt answers to questions. I would definitely recommend Sommers Subaru to family and friends (I already have!)
Richard F., John Welke
Listen to the customer and don't push. Both are absolutes for me.
Myron R., Jeremy Stilb
Joe Vella is outstanding and I have appreciated the excellent service Gary and others have provided over the years. Other dealerships didn't begin to compare to this!
Janet B., Joe Vella
I was very satisfied. This was the 1st time leasing a vehicle on my own. My sales person eased my mind every step of the way. Thank you Gordy.
Lynn J., Gordy Butt
Have outstanding sales people like Gordy Butl. He is the best.
John B., Gordy Butt
Their sales and all the staff are consistently very good. I can't think of anything they could do any better.
Nicholas G., Joe Vella
Keep Jack Wackerman - he is a great salesman!! We were never pressured like we were at the other 2 places we went. Also keep their delicious cookies. And keep their finance lady. Her name escapes me at the moment but she was so knowledgeable and friendly and nice! We had never shopped there before and were pleasantly surprised. We live about 45 minutes away, but I will definitely go there again.
Diana P., Jack Wackerman
It was a great car buying experience. Very nice family owned dealer!
Thomas F., Gordy Butt
They are not the closest Subaru Dealer to me. The other dealership recently changed hands. I found the new staff incompetent at Wilde Subaru. Assuming, I get good service and a good product, I'll give Sommer's Subaru first look.
Michael S., Jeremy Stilb
Flexible service hours with competitive pricing
Mark L., Gordy Butt
Continue to be friendly, accurate, trustworthy. Would recommend to anyone, and already have. Joe Vells and his staff/co-workers are excellent. 110% satisfied.
Heidi M., Joe Vella
This was the most pleasant, satisfying experience I have ever had when purchasing a vehicle. I have already mentioned the dealership to two friends.
Greg M., Joe Vella
Give good trade-in value and not drag out the wheelin'-dealin' process!
Ervin L., Gordy Butt
Honesty -- keep promises. Outstanding service.
Colin M., Joe Vella
Thank you, Aaron—we are truly thrilled w/ our spanking/sparkling new Tribeca,
decked out, and that we were able to purchase it from Sommer's—an excellent
dealership an entire 1.75 miles from our home—and from Aaron Hammel, a
true gentleman, who has not just gotten our signatures, his commission and moved
on, but who i'm sure knows that we will continue to come to Sommer's and to refer
friends/acquaintances/whomever to Sommer's in the future (to Aaron in particular)
Thanks to YOU, Aaron, for taking care of us and continuing to do so
(our inference is that's your personal MO—taking care of the client's needs) (you
get double smiley face for that)
(Wally Brian—thanks for the referral to Aaron)
Shelby & Janet Dixon
This is our second transaction with Ken at Sommers. When we had a car accident and our first Subaru was going to be a total, we called Sommers immediately and asked for Ken. We waited until the next day when he was available on site. This sales rep is very authentic, cuts through so much of the car sales stigma. Never pressure, just information. Doesn't hold you hostage for an hour to give you figures... offers approximates until they can be confirmed with boss. Great experience for all the stress that can be a new car purchase or lease.
Colleen Coffey - Ken Koenig
I had an excellent experience at Sommers. Everyone
was very courteous, respectful, and friendly. It was actually fun
purchasing this vehicle.
Mary Abel - Aaron Hammel
I've been to a lot of dealerships, but Sommers is the very best!
Barbara Starke - Aaron Hammel
Joe Vella was extremely helpful.
Mary Dillman - Joe Vella
Ken Koenig was knowledgeable and very helpful. Great salesman.
Nancy Slawson - Ken Koenig
Great salesman, great service, great dealership!
John Hausmann - Aaron Hammel
Exceptional!
June Kurzon - Aaron Hammel
This is my 4th lease from Somers. I wouldn't consider any place
else.
Margaret Wilson - Jeremy Stilb
Aaron Hammel has been my salesperson since 1997. He's a great
guy to deal with even after all these years!
Kim Poklar - Aaron Hammel
Don Jacobs Subaru did not want to sell me a car and Sommer's did.
The sales rep at Don Jacobs also didn't know that there was an
XT version out there. My only disappointment was that the car I
purchased on a Saturday, which was located in another state was
sold and I had to settle with a different color. But they gave
me some things for free that I didn't originally order.
Carol Robinson - Ken Koenig
I am from Green Bay so using service department is not reasonable.
I was never pushed to do anything but what I wanted to do. That
is greatly appreciated. I avoid buying autos where a game is played
with price etc. I couldn't be more pleased with the experience.
Charles Hawkins - Aaron Hammel
It couldn't have been more perfect!
Carol DeWeese - John Welke
Aaron was wonderful to work with.
Susan Plant - Aaron Hammel
The Sales process and working with James was the best car buying
experience we have had. James was very professional, patient, and
allowed us to thoroughly evaluate the cars and options.
Norman Hayes - James Selsing
I was very pleased with Joe Vella's professional performance.
Mary Derse - Joe Vella
Everyone at Sommer's made this a wonderful experience. I really
love this dearlership and I really love my 2009 Vibe!
Chris
Prudhomme, Richfield
I have done business with Sommer's since 1964. This car
dealer ship has sold me and cared for 23 of my vehicles(new
and used) over these many years. UPON RECEIVING MY NEW AUTO
WALLY SOMMER PUT IN A FULL TANK OF GAS AND WAS EXTREMELY
HELPFUL WITH ALL THE QUESTIONS AND THINGS HE THOUGHT I SHOULD
KNOW. I have encouraged many people to do business with Sommer's
and I know of over 15 people who have including my son. A
great caring company in all departments.
ALLEN CAUCUTT, THIENSVILLE, WI.
Wally Sommers was very thorough and accomodating as was their
entire dealership. Their service department was also very accomodating
and friendly, which shows to me that the dealership is very
well run. I would very definitely recommend this dealership,
and I am not related in any way.....
John Holicek, Mequon
Don Jacobs Subaru did not want to sell me a car and Sommer's
did. The sales rep at Don Jacobs also didn't know that there
was an XT version out there. My only disappointment was that
the car I purchased on a Saturday, which was located in another
state was sold and I had to settle with a different color.
But they gave me some things for free that I didn't originally
order.
Carol Robinson, Richfield , WI
I am from Green Bay so using
service department is not reasonable. I was never pushed to
do anything but what I wanted to do. That is greatly appreciated.
I avoid buying autos where a game is played with price etc.
I couldn't be more pleased with the experience.
Charles Hawkins,
Green Bay
It couldn't have been more perfect!
Carol DeWeese, West
Bend
The Sales process and working
with James was the best car buying experience we have had.
James was very professional, patient, and allowed us to thoroughly
evaluate the cars and options.
Norman Hayes, West Bend
I was very pleased with Joe Vella's professional performance.
